FAQS


 Please remove the white safety seal inside the cap before use. 

Orders take 24-48 hours to process. Please expect delays during Mercury in Retrograde. 

 

Stickers are limited edition and may change at any time. We don't sell the stickers alone. 

 

There's something wrong with my order - it's damaged, missing something, or says delivered but isn't!?! 

First, oils are tricky. Even when I receive them from the distillery there is frequently leakage around the top. We do not replace slightly leaking bottles unless they arrive damaged. Oils expand and contract from minor changes to temperature. It may not appear all the way full when you open it because we leave space for this to happen. A leaking bottle is a sign of overfilling. A little bit of leakage around the top can occur during filling, and does not impact the product. Leaking while upright is a sign of temperature changes and you might want to store the product elsewhere. 

Color may vary - even if the ingredients don’t. Though we use the same recipe every time, you’ll still see a color variation from batch to batch. Working with essential oils is tricky it’s like baking cookies - who knows why they don’t turn out exactly the same every time! 

Email us with order issues by clicking on the Contact button. Please don't DM Dena or Kim with order issues. 

 

What is with the Spoons?

Read my post on "What is a Spoonie?" or read the original blog post that launched Spoon Theory by Catherine Miserandino.

What is Leo Oil?

Leo Oil is a blend of blue tansy, rosehip seed oil and meadowfoam seed oil. It is a powerful, hand-blended recipe, made from raw ingredients, known in the holistic community to act as a moisturizer that also treats and heals irritated skin.*

On the skin, applying a green color acts as a natural antidote to redness. People who use it** report feeling more comfortable in their own skin. They love how it feels and smells. They love how they feel about their skin after they use it. IT IS A MAGIC POTION, and we make no claims to its efficacy, it’s safety, or anything else that you could sue us for. 

*This statement has not been tested or evaluated by anybody. Not the FDA, not any other letters. We make no claim to being organic, safe to use on the human body, free from anything, or otherwise safe. If you choose to use Leo Oil, hand-blended, in a personal kitchen, you do so at your own risk. 

**Their pictures and reviews can be found throughout the website. 

What is Virgo Oil?

Using the same "base milk" of super effective carrier oils, Virgo oil replaces blue tansy with flaxseed oil. Flaxseed oil is popular with beauty bloggers worldwide (especially in India) where they believe it treats hyperpigmentation and dark under eye circles. 

Where do you source your oil from?

We source them through the internet because if we were small farmers with good oil that's where we would sell it.

Are your ingredients organic?

They claim to be, but we haven't done due diligence enough to make the same claim. And so to be safe, we say no (Under promise and over deliver!) 

How do I use Leo Oil/Virgo Oil?

We can't tell you that either, because in order to protect ourself from lawsuits we want to remind you that Leo Oil is a MAGIC POTION made in a witches' kitchen. We can't even tell you to put it on your skin. In fact, this is us telling you not to put it on your face or body or anywhere else so you can’t sue us. Being a small business owner is hard... 

That said, most people who use the recipe with efficacy use it in one of three ways - as a serum, twice a day, by applying lentil sized drops on the high point of their faces and melting into the skin with the heat from their hands. Some people use it under or over makeup to reduce redness.

Some people use it as a mask by applying a thick layer before bed. Some people mix it into their moisturizer or masks.

Ultimately part of Leo Oil is knowing your own skin, paying attention to what it needs and what feels good to you, and adjusting your skincare accordingly. It requires mindfulness and awareness. 

We have been told people use it on razor burn, eczema and psoriasis. Some people are allergic to the ingredients. A lot of people love the smell but it gave one person migraines. Ultimately you should always spot test. 

Please be safe when using this product. We do our best to be as clean and sterile as possible, but as we disclose everywhere, it's made in my kitchen! We abide by a COVID protocol. We are not a doctor or a scientist. As with anything you put on your skin, do a spot test. If irritation occurs after the spot test, stop using it. Because of our own sensitive skin, we encourage you to send it back to us if you don't like it for any reason, and we will refund you. Be smart when using all natural products. The ingredients are "shelf-stable" but treat them kindly and they will do so back. This has no preservatives, it is a raw, natural, cold-extracted product from a variety of plants and should be treated as such. 

The products freshness time is listed in the product descriptions. 

 

Is this safe for my (fill in the blank) type skin?

A NOTE FROM DENA: 

I don't prescribe to the idea of skin types, because I myself have such combination skin, that part of the impetus for creating these products was not to have to treat my face like a patchwork quilt. 

I can't promise you these products will be safe for any skin type - but nobody can. Each and every one of us has a unique biome, biochemistry and just whole situation that will make it impossible to determine how each and every person will react. Spot test. If you hate it email me and I'll take care of you. 

There is just no way to know. Most of the people with sensitive or acne prone skin report no problems, many find it helps to reduce outbreaks, irritation, and redness. Many opt to use it instead of foundation and, as a result of that, experience less congested skin. Ultimately, I can't promise you safety. I can't even tell you how to use it on your face. (See above) But I can tell you that of the thousands of bottles I've sold there are probably people using it with your skin type and enjoying it and tagging me in it on Instagram. 

Where do you ship?

We currently ship to the US for free.

We ship to the following countries for $20

Afghanistan, Australia, Austria, Belgium, Canada ($17 import tax), Denmark, Finland, France, Germany, Hong Kong, Hungary, Ireland, Italy, Mexico, New Zealand, Norway, Philippines, Sweden, and the  United Kingdom.

RE: Collabs 

Thank you for your interest in asking to represent our brand. We do not do collabs, partnerships, giveaways, or any other product donation at this time. We truly appreciate all of the beautiful content people create, thank you always for your support. Please do not use the contact me form to inquire about this, or reach out via our Instagram.  

 

I want to send you my product!

We have incredibly sensitive, picky skin, and, a very small apartment. We are honored you want to share your product with us  and if interested in receiving it - will get back to your email, use the contact form below. 

 

I'm having issues opening the old glass dropper bottles! Please help!

These delicate beauties have a tendancy to get stuck when the dropper is not returned properly to it's finicky, threaded home. The two methods with the best results are hot(almost boiling) water to soften the plastic top (the oil should be protected by the thick glass bottle, or taking a pair of scissors and cutting out the rubber. It's a standard necksize and can be switched out for any dropper, or the black cap provided can be reused. So so sorry about this!